PhotoLayers for Android

Trouble Shooting


This app crashes.

Can't save a photo.

Can't load a photo.

Background is black,
 not transparent.



This app crashes.

・ Please try System updates.

Open the preinstalled "Settings" app and tap the bottom "About Phone" button. Then, tap the top "System Updates" button. Repeat these step until your system becomes Android 4.4 or later.

・This app doesn't work well on ZenFone with Android 4.3. However, it works well on ZenFone with Android 4.4.

Can't save a photo.

Please install "Album for Background Eraser" app and you will able to check the saved photos.

Can't load a photo.

Please install "Album for Background Eraser" app and use it when you load a photo.


Background is black,
not transparent.

Transparent color is shown as black color in the preinstalled "Gallery" app or "Photos" app.
You can confirm that transparent color is kept by reloading the saved image to this app.